Terms and Conditions

Here are our terms and conditions for the use of our website (www.primpandstyle.com) and the purchase of items through our website. If you have any queries about these terms, please e-mail us at inquiries@primpandstyle.com

The owner and operator of this website is Amber Hennigan, having its' registered office at 25 Stocking Wood Drive, Stocking Lane, Rathfarnham, Dublin 16.

We offer for sale a range of ladies clothing and accessories and leather goods.

The terms and conditions herein together with any notices or conditions on other areas of this website will all together govern use by customers of this website. If you are accessing this website from outside of the Republic of Ireland, you should note that Irish law applies and you are responsible for your own compliance with the laws of your own country including import taxes or duties, where relevant.

You should note that Primp & Style may at any time make changes to or remove part of this website without any liability to customers for such changes. Primp & Style reserves the right to change these terms and conditions in the future without specifically notifying customers and continued use of the website or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.

When you as a customer place an order via this website, you warrant by placing the order that:-

  1. You are not a minor or otherwise legally incapable of entering into a binding contract.
  2. The personal details which you give us on registration are fully complete and accurate.
  3. You are not using a false name or the name of any other person or body which you are not authorised to use.

    The description of the products available for purchase through this website is not an offer but is an “invitation to treat” and a contract will only come into existence between you the customer and us when your order has been placed and we have accepted your order. Where every care is taken to give correct prices and descriptions, errors may arise and the correct details will be in the e-mail acknowledging your order which we send to you after you have placed your order. All of our prices are inclusive of VAT but do not include delivery charges which will vary depending on location and quantity of goods.

    When placing an order please note that this is subject to availability. If the product you have placed an order for is not available, we will let you know as soon as possible.

    Please note that by supplying your email address you have agreed to email communication. We may contact you at varying time intervals with offers that you would be interested in. You can choose to opt out of communication at any point. Please note that in the photographic images displayed of our products, we have as far as possible given a true picture of the colours of the product. Your screen or monitor may not display these colours accurately and accordingly we cannot guarantee that the colour of the product would not appear different to you on delivery. All of our images are our own. You will be entitled to cancel any such order as detailed below under cancellations.

    Orders

    When you place your order you are doing so in acceptance of these terms and conditions and it is important that you have read them before you go ahead and order. If you are unsure about the meaning of any of these terms and conditions, please do not hesitate to contact us before placing your order and we will clarify any queries you may have.

    Delivery

    The item(s) will be dispatched to you by recorded delivery. Once you receive them, the products will be at your risk for any damage which arises. Ownership of the products will only pass you when the full payments to us of all sums including deliver charges have been received and cleared to us.

    Acceptance of an order

    When we receive your order, we will send you an e-mail acknowledging your order, we will confirm the products you have ordered and confirm the prices. You should expect to receive this e-mail within 24 hours. This e-mail acknowledging your order is not an acceptance, which will only take place once we have confirmed your credit card or debit card authorisation, and the products you have ordered have been dispatched. The contract will come into being at this point unless we have notified you that we cannot accept your order or you have cancelled it in the meantime as described below. Upon dispatch of the item(s), we will send you an e-mail confirming that it has been sent. If we cannot fulfil your order due to unavailability of the product or if we cannot get payment authorisation, or if it comes to our attention that you are in breach of the terms of access, we will contact you instead to say that the order has been declined. If you wish to cancel your order after receiving the e-mail acknowledging the order please do so by replying to that e-mail within 48 hours. If your cancellation is received after the 48 hours, we may already have dispatched your products even though the dispatch confirmation e-mail may not yet have been sent. If the product has been dispatched we will inform you of this and you will need to follow the returns policy below. As a matter of goodwill, if we receive your cancellation order after the 48 hours but before the products have actually been dispatched, we will make every effort to cancel the order and re-fund your payment in full. However this may not always be possible and the returns policy below should be followed.

    Returns Policy

    If you change your mind about your purchase after delivery of the products, the item must be returned back to us within 14 working days of receiving these products. You must both e-mail us to say that the goods are being returned and send them by a suitable secure method of postal delivery which can be tracked. The products will remain at your risk from the time you send them until they have been actually received by us and signed for. If the products have not been damaged or soiled, we will refund you the full price paid for the item less the original delivery charges. A refund are made by the original method of payment.

    If the condition of the products is unsatisfactory (eg Make-up/Tan stains or perfume/smoke/pet odour), we will contact you in relation to any problem and any necessary full or partial deduction of refund. We will process your return within 14 days of receiving your parcel. Please allow 3 – 5 working days for refund to show on your bank statement once refund has been issued. Please note that returns cannot be made of the following products: Earrings, clothing that has been worn. We do not accept returns on any items bought on sale.

    If the product is damaged or faulty, you should let us know immediately and we will ensure that you receive all your rights under the law.

    Links

    We may provide links to other websites which we think will be of interest to our customers. We are not responsible for anything contained on such websites or for any of their practices in the collection of data or otherwise.

    Severance

    If any of these terms and conditions shall prove to be void, unlawful, or unenforceable for any reason then such term or condition shall be deemed to be severed from the remaining terms and conditions which shall remain valid and enforceable. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

    Copyright

    All of the content on this website is copyright to Primp and Style except where otherwise acknowledged. You may not use any part of this website or its contents, whether by copying or storage. If you wish to reproduce any content for your own personal, non-commercial use, you can contact us for permission to do so. Otherwise it is not permitted to reproduce, copy, display, distribute, or re-post anything on this website (whether in modified or original form) for any purpose.

    Liability

    We try to have the information on this website as accurate as possible but we make no warranties, whether express or implied, regarding its accuracy. We also do not make any warranties regarding any matters relating to the use of this website and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors.

    Your rights are protected by the Sale of Goods and Supply of Services Act, 1980, and also the Consumer Protection Act, 2007, where you are a consumer. Nothing in this website shall affect your rights under the applicable law.

    Passwords

    If we issue you with a password and/or account reference number, you should keep this information safe. You will be responsible for any losses which arise if through your action or inaction, someone else obtains your account information.

    Law

    Irish law applies to the interpretation of these terms and of any contract which comes into being hereunder. The Irish courts shall have jurisdiction over any disputes or claims arising.

    Privacy Policy

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    What information do we collect?

    In order for Primp & Style to successfully interact with our customers (generate orders, deliver products, accept payments, issue documentation, etc.) and maintain a high level of security to customer information entered into our system, we collect only enough data entered into our system by said customers (name, email address, phone (optional), delivery address) to successfully process the generated order.

    We also log IP addresses for security and anti-spamming assessment.  We also store each customers order history which we make available to our customer in their account details page.  We do not collect, process or store any credit card information, this is handled through our payments vendor (Stripe) which is only provided enough relevant information to process the order.
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    What do we use your information for?

    Any of the information we collect from you may be used in one of the following ways:

    • To personalize your experience
    • To improve our website
    • To improve customer service
    • To process transactions
    • To send periodic emails
    • Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased item(s).
    • The email address you provide for order processing, may be used to send you information and updates pertaining to your order. In addition to receiving occasional company news, updates, related product or service information, etc. You can choose to opt out at any time.

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    How do we protect your sensitive information?

    We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

    We offer the use of a secure server. All sensitive/credit card information is transmitted via SSL technology and then encrypted into our Payment gateway providers (Paypal) database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

    We do not store any credit card information on our servers.
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    Cookies

    Primp and Style uses Cookies (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. Cookies help us remember any items in your shopping cart.
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    Do we disclose any information to outside parties?

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
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    Third party links

    Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    Online Privacy Policy Only

    This online privacy policy applies only to information collected through our website and not to information collected offline.
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    Shipping

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    Republic of Ireland:

    All domestic items are shipped using An Post Parcel 1-2 day service. We charge a rate of €5.95 for P&P.  Signature required.  We will endeavor to dispatch items within 48 hours.

    Domestic orders over €75 receive free shipping.

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    United Kingdom:

    All items are shipped using An Post Parcel 1-3 day service. We charge a rate of €10.95 for P&P.  Signature required.  We will endeavor to dispatch items within 48 hours.

    United Kingdom orders over €100 receive free shipping.

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    International Shipping:

    We ship via An Post International.  Orders over €125 are free.

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    Returns Policy

      1. Goods should be returned to us within 14 days of delivery. Please email us at returns@primpandstyle.com prior to posting any item
      1. Items must be unworn and unwashed
      1. Tags must be attached (if applicable)
      1. There is no refund or exchange on earrings for hygiene reasons
      1. Returns should be sent via registered post. Please retain your proof of postage until your refund has been processed
      1. Refunds will be made via the original payment method
      1. If an item is damaged or faulty please contact us immediately
    1. Returns can take up to 14 working days to be processed. Refunds can take 3-5 working days to appear in your bank account